Internship - Marketing and Retail Support

Emirates Nature is a UAE environmental non-governmental charity, established in 2001 under the Honorary Founder and President H.H. Sheikh Hamdan bin Zayed Al Nahyan as a legacy of the late Sheikh Zayed’s vision for the United Arab Emirates. HH Sheikh Hamdan bin Zayed Al Nahyan is the Ruler’s representative in the Al Dhafra Region and Chairman of Environmental Agency – Abu Dhabi (EAD) Board of Directors.

We operate with offices in Abu Dhabi, Dubai and Fujairah and are governed by a local board of directors. Emirates Nature works in association with WWF, one of the world’s largest and most respected independent conservation organizations. Emirates Nature-WWF has been active in the UAE for two decades and is renowned for its commitment to biodiversity conservation, habitat protection, sustainable development, and community engagement.

Some of our flagship projects include marine conservation initiatives to protect coral reefs and marine species, wildlife conservation programs focusing on endangered species such as Arabian oryx and sea turtles, habitat restoration projects in critical ecosystems, and sustainable development initiatives aimed at mitigating climate change impacts and promoting eco-friendly practices across various sectors.

It is our organizational objective to ensure a high performing workforce within our offices with highly efficient, skilled members all of whom will be unilaterally focused on supporting and delivering conservation activities to our stakeholders within the UAE.

We are in search of a proactive and detail-oriented Retail (with Marketing) Intern to join our dynamic team. This internship offers a fantastic opportunity to gain hands-on experience in retail operations, social media management, and event participation. As a Retail Intern, you will assist in key areas such as inventory management, order fulfilment, social media marketing, and merchandise setup at events.

The selected individual will work closely with our Marketing & Merchandising Senior Officer to contribute to the development of a thriving merchandising income stream. This role involves daily involvement in various tasks, including conducting market research to stay abreast of current merchandise trends in the UAE, analyzing competitor strategies, proposing potential new merchandise designs, assisting in recording retail leads, event logistics, and monitoring the progress of existing merchandise partnerships.

Additionally, the intern will play a key role in supporting the creation of new marketing collateral, such as updated catalogues, newsletters, social media posts, and pitch decks. This is an excellent opportunity for someone eager to gain hands-on experience in the dynamic fields of marketing and retail while working alongside experienced professionals in the industry.

• Research: Conduct merchandising market research and analyze consumer trends to identify opportunities for brand growth and product development.
• Inventory Management: Monitor stock levels, help with restocking, and maintain organized inventory records. Ensure accurate product counts, and assist in the logistics of ordering new products.
• Order Fulfillment & Processing: Assist in managing online orders by packaging, labelling, and shipping merchandise in a timely manner. Process customer orders and ensure efficient delivery.
• Promotion: Assist in the creation and execution of merchandise marketing campaigns across various channels, including social media (primarily Instagram), but also email and digital advertising.
• Instagram Management: Support WWF’s social media efforts by creating and posting content on Instagram. Engage with followers, highlight EN WWF merchandise, promote awareness, and respond to inquiries, helping to extend EN WWF’s reach. Use CapCut to create promotional videos, product showcases, and event highlights for social media and marketing purposes.
• Event Assistance: Attend company events where merchandise is sold. Assist with setting up and managing the merchandise booth, engaging with customers, and processing sales during the events.
• Merchandising: Assist in creating compelling and mission-aligned product displays, ensuring all WWF-branded merchandise is presented in an attractive and eco-friendly manner, both online and during events, as well as creating necessary design and communicating with suppliers.
• Monitoring & Reporting: Monitor and report on the performance of merchandise initiatives, providing insights and recommendations for optimization. Assist in maintaining accurate sales records and providing reports on stock and sales performance. Ensure to update the merchandise inventory trackers.

Required Qualifications:

• Previous experience in retail, marketing or customer service is an added plus.

Education

• Graduated from/or currently enrolled in a Bachelor’s or Master’s degree program, preferably in Marketing, Business Administration, Retail Management.
• Fluency in English is essential.

Required Skills:

• Strong written and verbal communication skills in English and Arabic (desirable), with the ability to convey ideas effectively.
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint) and familiarity with social media platforms.
• Enthusiasm for learning and a proactive approach to problem-solving.
• Attention to Detail: Organized, efficient, and able to manage multiple tasks with a high level of accuracy.
• Excellent relationship-building skills and exceptional teamwork abilities.
• Demonstrable ability to work effectively in multi-disciplinary and multicultural teams.
• Set challenging but realistic goals and solve problems effectively.
• Supportive, constructive and open to influence in dealing with others.
• Diplomatic and solution oriented.
• Demonstrated ability to think strategically and creatively, generating innovative ways to drive performance and impact.
• Passion for Conservation: Strong alignment with WWF’s mission and values.
• Experience in Inventory Management: Understanding of basic inventory processes and the ability to keep accurate records.
• Social Media Proficiency: Strong understanding of Instagram management, including content creation, engagement strategies, and analytics.
• Video Editing Skills: Experience with CapCut or similar video editing software to create high-quality marketing content.
• Order Fulfilment Experience: Ability to manage orders from start to finish, ensuring a smooth and timely process.
• CapCut Video Editing: Use CapCut to create promotional videos, product showcases, and event highlights for social media and marketing purposes.

• Emirates Nature-WWF Focus: Acts as a member of Emirates Nature-WWF, placing higher priority on Emirates Nature-WWF goals than own goals and anticipating the effects of own area’s actions on others to ensure holistic Emirates Nature-WWF outcomes.
• External Orientation: Looks outwards ensuring WWF stays relevant, continues to anticipate and adapt to external environmental and global trends.
• Delivering Quality Outcomes: Establishes stretch goals, plans, using best judgment and takes responsibility for planning to and delivering on outcomes.
• Building Working Relationships: Builds collaborative relationships through the understanding and development of other’s and own ideas.
• Communicating Effectively: Uses appropriate means of communication to convey messages, seeks input from others and ensures understanding.
• Building Working Relations: People demonstrating this competency are effective in working with peers, partners, and others who are not in the line of command, to positively impact organization performance.

• Internal: Works with the Senior Manager – Marketing & Products, the Director – Marketing & Engagement, the Content & Social Media Team, the Management Team, and more.
• External: Works with suppliers, freelancers, and interns.

Emirates Nature-WWF is an equal opportunity employer. We welcome diversity in the workplace and offer a flexible and diverse place of employment.
Emirates Nature-WWF staff participate wholeheartedly in general activities and events that require the full support and participation of all staff members, whether the focus of any particular event or activity has any bearing on the job description and assigned project objectives and activities.

Please send your application consisting of a cover letter explaining why you are the right candidate to work with EN-WWF and your CV with the subject ‘Internship - Marketing and Retail Support’ to the attention of Ms. Magdalena Tayoun at [email protected] before 15th November 2024.

Emirates Nature reserves the right to appoint a candidate prior to this date.